Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

When you register or interact with our Service, we may collect the following personal information:

• Email Address
• First Name
• Last Name
• Mobile Number
• Address

1.2 Automatically Collected Information

We may automatically collect certain information when you access or use our Service, including:

• IP address
• Browser type and version
• Device information
• Pages visited and usage patterns
• Time and date of access

We use tracking and analytics tools, such as Google Analytics, to understand how our Service is used and to improve performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create, manage, and maintain user accounts.
• To provide, operate, and improve our Service.
• To process payments for subscription plans.
• To provide customer support and respond to inquiries.
• To send administrative, transactional, and service-related communications.
• To send marketing and promotional emails (where permitted).
• To conduct analytics, monitoring, and research to improve our Service.
• To enforce our Terms & Conditions and other policies.
• To comply with legal and regulatory obligations.
• To run remarketing and advertising campaigns (outside our platform).

3. Email Communications

We may send you emails regarding your account, transactions, updates, and marketing content. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us at team@geoscore.in. You may still receive essential transactional or service-related emails even after opting out of marketing communications.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze usage, and manage our marketing campaigns. These may include:

• Essential cookies necessary for the operation of the Service.
• Analytics cookies (e.g., Google Analytics) to understand user behavior.
• Remarketing cookies to display targeted advertisements outside our platform.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Service.

5. Advertising & Remarketing

We do not display ads within our web app itself. However, we may use remarketing services to show ads about GeoScore on third-party platforms (such as search engines or social media) to individuals who have visited our website or web app.

6. Data Sharing & Third Parties

We may share your information with trusted third-party service providers to help us operate, provide, and improve our Service, including:

• Payment processors
• Analytics providers (e.g., Google Analytics)
• Cloud hosting and infrastructure providers
• Customer support tools
• Marketing and remarketing partners

We do not sell your personal information in exchange for money. However, some sharing of personal information for analytics or marketing purposes may be considered a “sale” or “sharing” under certain privacy laws (e.g., CCPA/CPRA). Where applicable, we will provide you with rights to limit such activities.

7. GDPR (EU/EEA) Rights

If you are located in the EU/EEA, you may have the following rights under the General Data Protection Regulation (GDPR):

• Right of access – to obtain confirmation as to whether we process your personal data and access to that data.
• Right to rectification – to request correction of inaccurate or incomplete data.
• Right to erasure – to request deletion of your data under certain conditions.
• Right to restrict processing – to request restriction of processing under certain conditions.
• Right to data portability – to receive your data in a structured, commonly used format and to transmit it to another controller.
• Right to object – to object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at team@geoscore.in. We may request additional information to verify your identity.

8. CCPA/CPRA (California) Rights

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to know what categories and specific pieces of personal information we collect, use, disclose, and share.
• Right to deletion of your personal information, subject to certain exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to non-discrimination for exercising any of your privacy rights.

To exercise any of these rights, please contact us at team@geoscore.in. We may need to verify your identity before processing your request.

9. CalOPPA Compliance

In compliance with the California Online Privacy Protection Act (CalOPPA), we agree to the following:

• Users can visit our site anonymously.
• We will provide a link to this Privacy Policy on our homepage or at a minimum on the first significant page after entering our website.
• Our Privacy Policy link includes the word “Privacy” and can be easily found.
• We will notify users of any Privacy Policy changes by updating the “Last Updated” date on this page.

We will make reasonable efforts to honor “Do Not Track” (DNT) signals where technically feasible, but some third-party tools may not respond to DNT signals.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

11. International Data Transfers

GeoScore is based in India but may use third-party service providers and infrastructure located in other countries. As a result, your personal data may be transferred to and processed in countries outside of your own, which may have different data protection laws. Where required, we will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws (such as GDPR).

12. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements, or until you request deletion, where applicable and permitted by law.

13. Business Customers

Our customers are primarily businesses, including startups, small and medium enterprises (SMEs), and large enterprises. Personal information related to business users and their representatives is handled in accordance with this Privacy Policy and applicable data protection laws.

14. Children’s Privacy

Our Service is intended for use by individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the revised Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: team@geoscore.in